Unplanned Outage - Voice Services (Hosted PBX and SIP Trunks)

Resolved
Resolved

There was a short interruption to our core network which caused our voice services (Hosted PBX and SIP Trunks) to go offline.

Calls were temporarily unable to be routed and services went offline.

We apologise for the inconvenience caused.

All systems are operational again and calls are flowing normally. We are continuing to monitor services.

If you are still experiencing issues please reboot your router. Please give our support team a call on 1300 33 11 78 if this does not resolve the issue.

Sorry for the inconvenience.

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Began at:

Affected components
  • VoIP Services
    • New South Wales VoIP
    • Victoria VoIP
    • Queensland VoIP
    • Western Australia VoIP